Cancellation & Refund
At Mindpiky by Linnet, we strive to ensure a smooth and satisfying shopping experience. Please read our Cancellation & Refund Policy carefully before placing an order.
🛑 Order Cancellation
- Orders can be cancelled within 24 hours of placing the order or before the order is shipped, whichever comes first.
- Once the order has been shipped or dispatched, it cannot be cancelled.
- To request a cancellation, please contact us immediately with your order number.
📧 Email: mindpikybylinnet@gmail.com
📱 WhatsApp: 6238374565
💳 Refund Policy
- Refunds are applicable only for cancelled orders (before shipment) or approved returns as per our Return & Exchange Policy.
- For prepaid orders, approved refunds will be processed to the original payment method within 5 to 7 business days after confirmation.
- Shipping charges (if any) are non-refundable once the order has been shipped.
🚫 Non-Refundable Items
The following items are not eligible for cancellation or refund:
- Earrings (for hygiene reasons)
- Customized or personalized products
- Products damaged due to misuse, wear and tear, or improper handling
- Orders cancelled after shipment
📦 Damaged or Incorrect Items
- If you receive a damaged, defective, or incorrect product, please notify us within 24 hours of delivery along with clear photos or videos.
- Upon verification, we will offer a replacement or refund, depending on product availability.
📞 Contact Us
For any cancellation or refund-related queries, feel free to contact us:
📧 Email: mindpikybylinnet@gmail.com
📱 WhatsApp: +91 6238374565