Cancellation & Refund

At Mindpiky by Linnet, we strive to ensure a smooth and satisfying shopping experience. Please read our Cancellation & Refund Policy carefully before placing an order.

🛑 Order Cancellation

  • Orders can be cancelled within 24 hours of placing the order or before the order is shipped, whichever comes first.
  • Once the order has been shipped or dispatched, it cannot be cancelled.
  • To request a cancellation, please contact us immediately with your order number.

📧 Email: mindpikybylinnet@gmail.com
📱 WhatsApp: 6238374565

💳 Refund Policy

  • Refunds are applicable only for cancelled orders (before shipment) or approved returns as per our Return & Exchange Policy.
  • For prepaid orders, approved refunds will be processed to the original payment method within 5 to 7 business days after confirmation.
  • Shipping charges (if any) are non-refundable once the order has been shipped.

🚫 Non-Refundable Items

The following items are not eligible for cancellation or refund:

  • Earrings (for hygiene reasons)
  • Customized or personalized products
  • Products damaged due to misuse, wear and tear, or improper handling
  • Orders cancelled after shipment

📦 Damaged or Incorrect Items

  • If you receive a damaged, defective, or incorrect product, please notify us within 24 hours of delivery along with clear photos or videos.
  • Upon verification, we will offer a replacement or refund, depending on product availability.

📞 Contact Us

For any cancellation or refund-related queries, feel free to contact us:

📧 Email: mindpikybylinnet@gmail.com
📱 WhatsApp: +91 6238374565